Privacy Policy
We at Playmox ("we", "us" or "our") respect your privacy and recognise the importance of providing a secure environment for your personal data. Therefore, we are committed to being transparent about how we collect and process your personal data.
The purpose of this privacy notice ("Privacy Notice") is to inform you as a user about why and how we process your personal data (that is any information that can be linked or attributed to you, "Personal Data") when you play our games and visit playmox.com ("Website"). This includes information regarding with whom we will share your Personal Data, how long we will retain it, and which rights you have in relation to the processing.
This Privacy Notice applies whenever you visit our Website or play a game from our Website or use any of our other services, all of which together we refer to as "Services".
In this Privacy Notice, we will give you general information about how we process your Personal Data. We will furthermore give you more detailed information on the processes within our Services.
GENERAL INFORMATION
In this part of our Privacy Notice, you will find general information about how we process your Personal Data when you use our Services. For specific information with more details about our processing activities, please see the service specific information below.
What types of Personal Data do we process and how do we collect it?
When you use our Services, we collect, use, store and transfer different kinds of Personal Data. As a general principle, we do not collect and do not ask you to provide any "special categories of Personal Data", which is any particularly protected information such as data concerning health, religion, political opinions or philosophical beliefs, sexual preferences or orientation.
The information we collect depends on which of our games or Services you use and how you use them. We process the following types of your Personal Data:
Personal Data provided by you
When you use our Services, you provide or be asked to give us certain information, including:
- Favorite games: You have the option to easily access your favorite games.
- Your account information: On our Website, you have the option to sign up for an account. If you choose to create an account, we collect your log-in data (your email address, username and password).
Personal Data we receive or generate from your use of our Services
When you use our Services, we also process device-related information and information about how you interact with our Services, including:
- Technical information: We collect information about your device/device settings you use for the purposes described below. The information we obtain from your devices includes the type of your device, online identifiers (your IP address), device IDs, game/site ID, geolocation data (based on your IP address), browser settings, screen resolution and other technical information.
- Cookie data: As further described in our Cookie Notice ("Cookie Notice"), we use cookies and similar technology such as pixels or local storage and allow third parties to use cookies and similar technology for the purposes described below. The exact process of placing cookies, and the scope of the data that may subsequently be processed is set out in our Cookie Notice.
- Your usage: We collect information about how you use our Services. This information includes your preferences, such as your interests in certain categories of games, the actions you take, the time and duration of your activity. Based on the time that you spend while playing the games, you will earn points and badges. Furthermore, we collect information about the websites that led you to our Website.
Personal Data we collect from other third parties
In certain scenarios, we will also obtain your Personal Data from third parties, in strict compliance with applicable data protection laws and regulations. Your Personal Data be provided by the following third parties:
- Social Networks and connected third-party platforms: If you choose to connect our Services with Facebook or Google account by using your credentials with our log-in process, we receive certain information about you from Social Networks such as your public profile, first and last name, your profile picture, your email address, and your authentication token.
- Other third parties: We also receive information about your approximate geolocation (the country you are located in) from third parties (e.g. Google). We use this information to comply with our legal obligations applying to the processing of your Personal Data, customize certain services to your location, and for fraud or abuse prevention purposes.
To learn more about which data is processed, please see the section with service specific information below.
For What Purpose we process your data?
Depending on which Services you are using and which privacy settings you have selected, we process your Personal Data for the following purposes:
Provision and improvement of our Services
- to allow you to play our games, including third-party games available on our Website
- to allow you to use our Services
- to create and manage your account
- to communicate with you in context of account activation, password management
- to simplify the registration process
- to facilitate content sharing on social networks
- to identify and correct any bugs/errors
- to indicate the popularity of our Services
- to assess the quality of our Services
- to understand and improve your online experience
Personalization of your game experience
- to remember your preferred game settings
- to show you your preferred games
- to recommend games you may like based on your preferences
- to personalize advertising for you
- to remember you next time you visit our Services
Marketing and analytics
- to deliver (targeted and non-targeted) advertising in our Services
- to measure the effectiveness of advertising
- to send you marketing communications, informing your about new content and in-game offers
- to acquire new users on social media platforms
Prevention of fraud and illegal activity
- to investigate fraud and illegal behaviour
- to enforce our policies and terms of use
Compliance with our legal or regulatory obligations
- to determine the legal requirements for processing of your Personal Data (based on your location such as your country)
- to inform you about any changes to this Privacy Notice
Please see the section with service specific information below. for a more detailed description of the purposes for which we process your Personal Data.
With whom do we share your Personal Data?
We will not disclose your Personal Data to any party who is not authorised to process them. To manage our services, we will share your Personal Data internally with members of our responsible departments and technical support involved in the gaming process and in each case only if access to your Personal Data is necessary for the performance of their roles.
Moreover, and only when necessary to fulfil the purposes mentioned above, we disclose your Personal Data to the following recipients or categories of recipients or allow the following third parties to collect your Personal Data in connection with your use of our Services:
- External service providers: We share your Personal Data with external service providers who perform services on our behalf, like IT services, hosting and content delivery services, web/social analytics services, data management services, video hosting service, and user notification services. Where we share your Personal Data with external service providers, we have appropriate agreements in place to ensure that your Personal Data is processed in compliance with applicable data protection laws.
- Third-party game Distributors: On our Websites, we offer games from third-party game distributors. By playing a third-party game, your Personal Data can be processed by the third-party game distributors (directly or through the use of cookies or similar technology). Please note that by choosing third-party games, you will be able to play the game in the third-party game developer's environment over which we have no control. We only receive anonymized statistics and revenue reports from third-party game distributors. We therefore advise you to check the privacy policies of any such game distributor before starting the game.
- External advertising companies: With your consent, we share your Personal Data with third-party advertising companies or allow third-party advertising companies to collect your Personal Data when you use our Services. If you choose not to receive personalised ads at all, we will still show you ads, but they may not reflect your interests as those ads will be content specific and not user specific. Please note that by clicking on a third-party advertisement, you are redirected to the third-party advertiser's environment over which we have no control.
- Connected third-party platforms: We have included a Facebook and Google button to enable users to integrate with their social media profiles as and when they see fit to do so. Such parties may capture some of your data that way. These parties are controllers of the data for their own purposes. Learn more about our marketing activities in the service specific section below.
- Law enforcement, government authorities or courts: We disclose your Personal Data in response to lawful requests to public authorities, including law enforcement, government authorities, or courts.
- Other third parties: We also disclose your Personal Data in the event of any contemplated or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in any insolvency or similar proceedings).
Please see the section with service specific information below for more information about the third parties we may share your data with.
How do we protect your Personal Data
We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We update and test our security standards on an ongoing basis. In addition, we take reasonable steps to assure that third parties to whom we transfer your Personal Data provide sufficient protection of Personal Data.
How long do we store your Personal Data?
We will not retain your Personal Data longer than necessary to fulfil the purposes for which the data was collected or to fulfil our legal obligations or necessary for the establishment, exercise of defence of legal claims or resolving disputes. Afterwards, we will delete or anonymize your Personal Data. Please see below for information about how long we will retain your Personal Data.
How can you contact us?
If you have any queries about this Privacy Notice or how we use your Personal Data, please contact our customer support [email protected].
SERVICE SPECIFIC INFORMATION
In this part of our Privacy Notice, you will find specific information on how your Personal Data is processed. For general information about data processes that apply, please see above.
Hosting and content delivery
Playmox is hosted by external companies providing web servers and web content delivery. Every time you make a request, for example by clicking on a link on our platform, the information allowing this request (e.g. device information and information on requested content) as well as online identifiers (your IP address) will be sent to the external servers. This data is used to show you the content you requested in a faster way. We process this data on the basis of our legitimate interest, to provide and improve our service and ensure its functionality.
Creation/administration of your account
In our Website, you have an option to create an account. We store your log-in data (your username, email address and password account ID, account creation technical details (e.g. time of account creation)) to allow you to log in on different devices, based on the performance of a contract.
If you choose to register using your e.g. Facebook or Google account, or enter our Website from a third-party platform (e.g. Facebook or Google), we receive certain information about you from the respective third-party provider like e.g. your name, your profile picture, your email address, and the authorization token. This information will be stored in your account.
Facebook Login
We're offering you the opportunity to sign up for our Services through Facebook. In order to do this, you will be redirected to Facebook where you can log in using your Facebook user data. Your Facebook account will then be linked to our Services.
Depending on your Facebook settings, linking your account will allow the following data to be transmitted to us and/or retrieved by us: email address, name, profile picture and other data that you have set to the public on your Facebook profile.
We shall only use this information for identification purposes and contract processing. For more information on Facebook Login and the privacy settings, please refer to the Privacy Policy and Terms of Use of Facebook.
You can unlink the accounts at any time and revoke the transfer of data with future effect by changing your settings on Facebook ( here ).
Sign in with Google
We're offering you the opportunity to sign up for our Services through Google. In order to do this, you will be redirected to Google where you can log in using your Google user data. Your Google account will then be linked to our Services.
Depending on your Google settings, linking your account will allow the following data to be transmitted to us and/or retrieved by us: email address and other data that you have set to the public on your Google profile.
We shall only use this information for identification purposes and contract processing. For more information on Google and the privacy settings, please refer to the Privacy Policy and Terms of Use of Google.
You can unlink the accounts at any time and revoke the transfer of data with future effect by changing your settings on Google ( here ).
Game distributors
On Playmox, we offer Games from third-party game distributors which process your Personal Data. As also explained in the general information part, in that case you will play the game in the third-party game developer's environment over which the third party is in control. It is the third-party game distributors that processes your data when you play their game and who should therefore obtain your valid consent. We only receive anonymized statistics and revenue reports from third-party game distributors.
We therefore advise you to check the privacy policies of any such game distributor before starting the game.
Last played games
To make your game experience more convenient, we will show you the 10 games you last played. This information will be stored locally on your device and will be deleted when the browser cache is cleared manually or automatically. We process this information based performance of a contract to provide you with a convenient user experience.
Advertising
On our Website, we show advertising from different advertising companies. These adverts can be personalized or non-personal content related ads. In order to show you personalized ads and only if you have provided your consent, we will share your Personal Data (your IP address, advertising identifiers and the information that you have provided your consent for personalized ads) through our advertising platform provider with third-party advertisers and ad networks.